At 10.30am on a Tuesday morning in June, three Blue Sky consultants played a video to a room full of executives and leaders from a FTSE100 company. The video contained strong views from front- line people in the business about the way the call centre operation was being aggressively managed on Average Handling Time (AHT).
Blue Sky - Experts in People Change. All rights reserved 2019.
Part of Capita Business Services Limited (Registered Number 2299747), 30 Berners Street, London, W1T 3LR
To support the UK Government’s advice to socially distance to minimise the spread of COVID-19, we are now working remotely.
Our operation is largely unaffected by this change, as we have worked with a geographically diverse team for many, many years.
However, our central office phone line will not be diverted in the short-term due to a technology backlog by our supplier.
Therefore, if you have a query, please contact your Blue Sky consultant in the first instance.
For general enquiries, please email these to: info@blue-sky.co.uk
A member of our team will call you back as soon as possible.
Many thanks for your understanding
Blue Sky