The four horsemen of the customer service apocalypse | Resources | Blue Sky

The four horsemen of the customer service apocalypse

“That’s just the idiotic kind of thing I knew you’d come out with.” With a sigh, Paul rolled his eyes and stared at his wife, disgusted at her lack of intellect. His wife looked away from her husband of five years, folded her arms and thought how furious she was at his behaviour, but she said nothing in response.

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