Tough Love: Management Development

In order for us to grow, it is important for us to understand how we can develop. If all we ever tell our people are the positives and we avoid the difficult stuff, we will likely be mid-line performing at best. Explore the importance of operating with clean intent and learn how to steer into conversations that need to be had, operating with a ‘straight bat’ and not avoiding the difficult conversations.  

You will be able to:​

• Recognise what gets in the way of skilfully delivering tough love feedback and the importance of balance
• Deliver developmental feedback with a clean intent that inspires people to take accountability to change
• Articulate an approach that will embed the skills