The Art of Feedback: Management Development
Feedback is highly impactful, but how it is delivered will determine whether that impact is positive or not. Investigate the art and the skill of getting the balance right and how to deliver feedback with impact and compassion.
You will be able to:
- Recognise the impact of negative critique and why it is important to redress the balance
- Describe the importance of intent in how well a piece of feedback is received
- Deliver feedback that is balanced and inspires conscious change