Magic Minute | Blue Sky

Magic Minute: Management Development

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There is a direct relationship between the opening part of a customer interaction and the overall customer experience. Learn how to maximise this opportunity and create magical moments at the start, and at any stage of the conversation.  

You will be able to:​

  • Provide evidence for why the opening of an interaction impacts customer experience
  • Demonstrate how to bring the magic minute to life within your business
  • Articulate how you will implement this into your role  

 

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Blue Sky - Experts in People Change. All rights reserved 2019.

Part of Capita Business Services Limited (Registered Number 2299747), 30 Berners Street, London, W1T 3LR

Coronavirus Update

To support the UK Government’s advice to socially distance to minimise the spread of COVID-19, we are now working remotely.

Our operation is largely unaffected by this change, as we have worked with a geographically diverse team for many, many years.

However, our central office phone line will not be diverted in the short-term due to a technology backlog by our supplier.

Therefore, if you have a query, please contact your Blue Sky consultant in the first instance.

For general enquiries, please email these to: info@blue-sky.co.uk

A member of our team will call you back as soon as possible.

Many thanks for your understanding

Blue Sky