Customer Curious: Management Development
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Asking the right questions can unlock crucial information that will help to guide customers to the right solutions for them. Identify how to ask questions with genuine curiosity.
You will be able to:
- Recognise the value in being curious, for you as an individual and for those around you
- Demonstrate how to hold up your beliefs and show a willingness to be proven wrong
- Share how to bring curiosity to life within your role
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