Helping your customers in a time of high anxiety - Part 3 webinar recording | Blue Sky

Helping your customers in a time of high anxiety – Part 3 webinar recording

 

On Tuesday 14th April we ran the third free webinar in our ‘Helping your customers in a time of high anxiety’ series.

For those of you who were unable to join us, or who would just like to revisit the topics we covered, below is the recording for you to enjoy at your leisure. Below is also a link to Part 1 and 2 of our series, in case you missed these too.

During this webinar our Blue Sky team uncovered successful skills and mindsets for customer facing colleagues to have better conversations with customers, at this time of high anxiety. In this session we focused on the mindset on the mindset of Accountability, coupled with the skills of Adapt your Style and Confirm Next Steps.

Thank you to everyone who joined us on Tuesday, we had great feedback and really appreciate the brilliant engagement we had from all attendees!

Later this week we plan to launch the second phase of our initiative, where we’ll be offering a new webinar series, all about ‘Helping your people thrive’.

So, please be on the lookout on our social platforms for more details on this!

 

 

PART 3 RECORDING

Simply watch on the screen below, or follow this link

 

 

 

PART 2 RECORDING

Simply watch on the screen below, or follow this link

 

PART 1 RECORDING

Simply watch on the screen below, or follow this link

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