CX + UX Expo 2019
The UK’s biggest Customer & User Experience Event will be held at the ExCel Centre in London between 27-28th March 2019, 9am – 5.30pm.
This is the Customer & User Experience Expo, the industry’s most comprehensive event which showcases the most effective technologies, strategies and advancements to over 4,500 CX and UX professionals who are looking to create the ultimate experience strategy, which their competitors simply can’t beat!
Visit us at Stand 1260
All under one roof, over 100 experts will be on hand to enlighten visitors with the very best C & UX guidance available; while an array of the industry’s biggest brands and most innovative suppliers will be showcasing the solutions shaping the future of customer and user experience.
In 2019, the event will be running alongside the Call & Contact Centre Expo, the B2B Marketing Expo, MTEX and the Sales Innovation Expo. This combination of events make up Europe’s largest exhibition dedicated to solidifying the cornerstones of any successful business.
If you’re coming to the show, we’d love to see you. We will be on stand 1260 so drop by for a chat or a coffee.
Blue Sky’s Sally Earnshaw will be speaking in the Keynote theatre at 11am on Day 1.
Her seminar is titled People Power – Transforming your People and your Customers. Here’s a short description of her talk from the event guide.
“All we hear about today is getting technology to do the work – AI, Big Data – brilliant things that will help with channel shift and personalisation. However, we’ll always need people to deliver great customer service. In the new world, every customer touchpoint, across every channel, is an opportunity to add value. Best-in-class companies are those who recognise, spending time and effort on customer conversations, combined with the right mindset and skills, drives value.”