Customer Service
The Art of Customer Experience
Customer experience is a key differentiator for many organisations and there’s some very specific things you need to do to help you bring your service signatures to life across every customer channel. Want to know more? Drop us an email on hello@blue-sky.co.uk or call the team on 01483 739400
Sales
The Art of Sales Conversations
Helping you build a salesforce who add value to customer buying decisions. Skills and approaches that are right for right now, impact commercial metrics and drive customer loyalty, it’s the perfect mix for creating a great sales experience and we’d love to have a conversation about your challenges. Drop us an email on hello@blue-sky.co.uk or call the team on 01483 739400
Leadership
Wicked leadership Extraordinary as standard
If you’re looking to develop leaders to perform effectively in role, look no further. We customise learning so that it’s right for your context, helps leaders balance task with impact and behave courageously. Want to be a better leader? Drop us an email on hello@blue-sky.co.uk or call the team on 01483 739400
Executive Coaching
The Art of the Extraordinary
Incredibly impactful 1:1 support from specialist coaches to help your leaders and managers set the right tone, manage their personal presence and overcome specific challenges. This isn’t counselling, it supports you through the tough stuff so you perform better. If you’d like to learn more, drop us an email on hello@blue-sky.co.uk or call the team on 01483 739400
Public Sector
The Art of the Possible
Recognising the unique position of our colleagues in the public service sector, we offer people development that enables you to operate in a world where delivering great customer experience is king AND also demonstrates social return on investment. Want to know more? Drop us an email on hello@blue-sky.co.uk or call the team on 01483 739400
What we do
Case studies
Want learning with impact?
We can’t take the credit for all the hard work because it’s our amazing clients who do that and they deserve to have their results shouted out from the rooftops – take a look at some of their achievements.
We’ve got so many more stories to share, drop us an email on hello@blue-sky.co.uk or call the team on 01483 739400
Some of the clients we work with
Where we work
We love an award
We absolutely recognise that whilst we bring the expertise to creating learning that changes lives, its our clients who do all the hard work, so we’re always really delighted when we win awards with them because, frankly speaking, it’s a pretty big deal! Take a look at some of the shiny silverware here….
UK Financial Experience Award Winner 2016
UK Customer Experience Award Winners 2016
UK Customer Service Training Awards Winners
Training Journal Silver Winners 2017
Over the past 3 years we have conducted research and conversation analysis with over 9,000 customer service agents from more than 62 blue-chip organisations. The insight supports the evolution of our propositions so they are absolutely relevant to the changing landscape.
Events
We go to events to meet new people, come and say hello!
- TEDxGuildford “Be the best you can be”
13
AprilRead more >>13th April 2017
Sally Earnshaw & Guy Bloom will be speaking at TEDxGuildford.
Sally will be speaking on “High Performing Mindsets” & Guy will be speaking on “Being a Leader of Self ”
- Live Q&A with Sally Earnshaw
18
AprilRead more >>16th May 2017
This is your opportunity to ask Sally a question live through our official Twitter channel @blueskyengage.
Be sure to follow us alongside our 15.4k followers on Twitter to keep up to date with all the latest news info
- The CIPD L&D Show
10
MayRead more >>10th & 11th May 2017
The CIPD L&D show helps professionals drive growth through agile learning and is the place to find out about the latest developments and thinking in L&D.
Blue Sky will be exhibiting on stand number 440 let us know if you are going and would like to have a chat over a coffee!
The reason why we’re so credible is because our people have walked the walk and we love to share our expertise. Here’s a few of our pearls of wisdom.
Want to see our award winning content? Tune in to the Blue Sky TV & radio channels below
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